WE ARE ONETAP
Our Team
OneTap is made up of disruptors. Problem solvers who have worked the broken industry of maintenance and ask "why the hell is it still this way?" We're builders, fixers, and doers—whether that's writing code, connecting with clients, or getting our hands dirty on actual repairs. We hone our crafts to provide the best experience for our clients, technicians, and fellow teammates. We've got the work ethic, vision, and guts to fix what's been broken for decades.
All starting with one simple tap.
Problems We're Solving
Business Owner
- Managing multiple vendor relationships
- Negotiating prices on every job
- Coordinating repairs without visibility or control.
Industry
The industry is stuck in the 90s with:
- Manual scheduling
- Paper invoicing
- Zero transparency
- Unnecessary overhead
Technician
Stuck between two bad choices:
- Work for a company that takes most of the profit
- Start your own business and drown in administrative work and payment delays
OneTap's solution is simple: One unified platform connecting property owners with qualified technicians. Transparent pricing and reliable service for owners. Higher earnings and flexible schedules for technicians. Modern technology that eliminates the administrative burden for everyone. One platform. Better outcomes for all.
How We Operate
OneTap operates on principles of reliability, fairness, and transparency. We're not a lead-generation platform or a marketplace—we're an operational system that businesses can depend on.
Reliability
Fairness to Technicians
Cost Transparency
What OneTap Does
1. Intake
Businesses submit maintenance requests through QR codes, mobile apps, or web interfaces. Our system captures the issue, location, and urgency, providing instant estimates and routing to the right technician.
2. Dispatch
Intelligent routing matches requests with qualified technicians based on location, expertise, availability, and historical performance. Jobs are routed in minutes, not days.
3. Resolution
Technicians complete work with full transparency—real-time updates, photos, and documentation. Businesses track progress from request to completion, with clear communication throughout the process.
4. Report
Comprehensive operational intelligence provides insights into maintenance patterns, costs, technician performance, and preventive maintenance opportunities across all locations.
Scale, Vision, and Category Definition
OneTap is building maintenance infrastructure for physical businesses. This isn't just software—it's an operational system that becomes more valuable as it scales. We're creating a new category of maintenance infrastructure, designed to be as fundamental to physical businesses as payment processing or communications infrastructure is to digital businesses.
Our vision extends beyond individual jobs to long-term operational intelligence. As we scale across multi-location portfolios and regional markets, we're building data-driven dispatch, predictive maintenance capabilities, and operational insights that help businesses optimize their maintenance operations over time.
We're building something durable and expanding, not chasing short-term transactions. OneTap is designed to be the operational layer that businesses depend on for years, with the reliability, transparency, and scalability that enterprise operations require.
Who OneTap Is For
OneTap is built for businesses that operate physical locations and need reliable, scalable maintenance operations.
Single Locations
Independent restaurants, retail stores, and small businesses that need on-demand maintenance without the overhead of managing multiple vendor relationships.
Multi-Location Brands
Restaurant chains, retail franchises, and hospitality brands that need consistent maintenance operations across multiple locations with centralized visibility and control.
Hospitality Groups
Hotel groups, property management companies, and hospitality operators managing portfolios of locations that require coordinated maintenance, preventive care, and operational intelligence.
Try OneTap for Yourself
OneTap makes it simple to request and manage repairs, track progress in real time, and stay connected with your team—all in one powerful easy-to-use app designed to save you time and effort.
