Privacy Policy

1. Information We Collect

At OneTap, we collect information that you provide directly to us, including:

• • Account information (name, email, phone number)
• • Business information (business name, type, location)
• • Service requests and maintenance history
• • Payment and billing information
• • Communications between you and our service professionals

2. How We Use Your Information

We use the information we collect to:

• • Provide, maintain, and improve our services
• • Process and complete transactions
• • Send you technical notices, updates, and support messages
• • Respond to your comments and questions
• • Match you with qualified service professionals
• • Monitor and analyze trends, usage, and activities

3. Information Sharing

We may share your information with service professionals to fulfill your maintenance requests, with service providers who perform services on our behalf, and when required by law or to protect our rights. We do not sell your personal information to third parties.

4. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption for sensitive data transmission and storage.

5. Your Rights and Choices

You have the right to:

• • Access and update your account information
• • Request deletion of your personal data
• • Opt out of promotional communications
• • Request a copy of your data

6. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and improve your experience on our platform. You can control cookies through your browser settings.

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.