OneTap for Short-Term Rental

Fewer surprises
between check-outs.

Guests tap a OneTap Request Tag, describe what's wrong, and send. No app, no account. It lands in your inbox with photos and chat, ready to approve.

Works well with

AirbnbVrbo
Guest
onetapfix.com

OneTap

Room 2B · Request

Guest's photo of the broken toilet
Toilet is not flushing

No app. No login. Just send.

OneTap Request Tag sticker

Request Tag · in every unit

Host inbox

AirBnb on 1st St.

just now
UrgentPlumbing

Toilet is not flushing

+2
  • 3 messages
  • Notes from guest
  • Submitted 2 min ago
Estimated repair$145 – $220

Built for short-term rental

Your guest notices.
You approve.
Alex does the rest.

A OneTap Request Tag in every unit. Guests scan, describe the problem, hit send.
No app download. No account. No friction.

  • Every request arrives with photos, chat, and guest notes attached
  • One tap to approve the estimate, one to deny
  • Multi-unit dashboard: every property, one view
  • Real-time tech tracking so you know when they arrive
  • Auto-generated recap after the fix, ready to paste to your guest

In every unit

One tag. Zero apps.
A working unit before check-in.

OneTap Request Tags stick to the fridge, the thermostat, or the bar — wherever guests actually look when something's off. Tap, describe, send. You approve.

Built for hosts

Five stars, every stay.

01 / 04

OneTap Request Tags

Physical tags you stick in the kitchen, the laundry room, or by the thermostat. Guests scan, snap a photo, describe what's wrong. No app, no account, no guest confusion. Alex takes it from there.

A OneTap Request Tag in a short-term rental

02 / 04

All locations, one place

Every unit, every request, every estimate in a single dashboard. Approve or deny from your phone in two taps, whether it's one property or fifty.

All repairs12 locations
Today

AC not cooling · 78°F

East Nashville · Unit 2B

URGENT

Dishwasher leaking under sink

Germantown · Unit 4

In progress

Garbage disposal jammed

12 South · Unit 1A

SCHEDULED

Thermostat replaced

Sylvan Park · Unit 7

PAID · $142

03 / 04

Coming soon

Real-time tracking

Know when the tech is on the way.

Jordan P.

On the way

MatchedAcceptedEn routeArrived

04 / 04

Turnover-ready notes

Get photos and notes from the tech as soon as the job is done.

Job complete

East Nashville · Unit 3B

“AC capacitor replaced (15yr part). Unit back to 68°F. No further action needed before next check-in.”

Host story

OneTap has made being a host a thousand times easier. If something breaks during a guest stay, it pops right up in the app and I just hit approve. I don't have to chase anyone down anymore.

- Emily Burger

Airbnb host · Nashville

Five-star stays start
with a five-star maintenance team.