How OneTap Works
Get maintenance help in three simple steps. No complicated systems, no endless forms—just instant support when you need it.
Tap
Tap a request tag or open the OneTap app to start your repair. You’ll be connected instantly with Alex, our AI maintenance expert, to get things moving.
Seriously, anywhere.
Restaurant tables, rental properties, business locations
Describe
Leaking pipe? Broken HVAC? Tell Alex what’s going on in your own words. Alex will ask a few clarifying questions to understand the issue and urgency so we can get you the help you need.
Instant Estimates
Get pricing and timeline information in seconds, not days
Get Connected
We connect you with a OneTap qualified technician who can handle your issue. Track progress in real-time and communicate directly through the app.
Real-Time Updates
Know exactly when help is on the way
Tap
Tap a request tag or open the OneTap app to start your repair. You’ll be connected instantly with Alex, our AI maintenance expert, to get things moving.
Seriously, anywhere.
Restaurant tables, rental properties, business locations
Describe
Leaking pipe? Broken HVAC? Tell Alex what’s going on in your own words. Alex will ask a few clarifying questions to understand the issue and urgency so we can get you the help you need.
Instant Estimates
Get pricing and timeline information in seconds, not days
Get Connected
We connect you with a OneTap qualified technician who can handle your issue. Track progress in real-time and communicate directly through the app.
Real-Time Updates
Know exactly when help is on the way
Key Features
Quick Resolutions
Easily submit and track maintenance with one tap.
Automate Repairs
Resolve maintenance issues faster with streamlined workflows.
Transparent Tracking
Keep all maintenance tasks organized and under control.
Instant Support
Connect with real live maintenance technicians whenever you need it with a single tap.
Additional Features
Franchise Management
Track and manage multiple franchise locations from a single dashboard. Monitor maintenance requests, technician assignments, and service quality across all locations.
Spending Analytics
Track maintenance spending with detailed analytics and reporting. Identify cost trends, optimize budgets, and make data-driven decisions about your maintenance operations.
Issue Tracking
Comprehensive issue tracking system that logs every maintenance request, tracks resolution times, and maintains a complete history of all repairs and service calls.
Performance Metrics
Monitor key performance indicators including response times, resolution rates, customer satisfaction scores, and technician efficiency metrics.
Upfront Pricing
Know exactly what you're paying before the work starts. TrueRate delivers an upfront estimate so you can approve with confidence, not anxiety.
Custom Workflows
Create custom workflows and approval processes tailored to your business needs. Automate routine tasks and streamline your maintenance operations.
Franchise Management
Track and manage multiple franchise locations from a single dashboard. Monitor maintenance requests, technician assignments, and service quality across all locations.
Spending Analytics
Track maintenance spending with detailed analytics and reporting. Identify cost trends, optimize budgets, and make data-driven decisions about your maintenance operations.
Issue Tracking
Comprehensive issue tracking system that logs every maintenance request, tracks resolution times, and maintains a complete history of all repairs and service calls.
Performance Metrics
Monitor key performance indicators including response times, resolution rates, customer satisfaction scores, and technician efficiency metrics.
Upfront Pricing
Know exactly what you're paying before the work starts. TrueRate delivers an upfront estimate so you can approve with confidence, not anxiety.
Custom Workflows
Create custom workflows and approval processes tailored to your business needs. Automate routine tasks and streamline your maintenance operations.
Try OneTap for Yourself
OneTap makes it simple to request and manage repairs, track progress in real time, and stay connected with your team—all in one powerful easy-to-use app designed to save you time and effort.
