Pricing
Choose your operational tier
From marketplace access to guaranteed uptime—select the level of speed and control you need
Starter
Single Location
Essential access for small operators and new restaurants who need simple, on-demand help with no monthly commitment.
- Instant fair market estimates
- Access to the full OneTap qualified technician marketplace
- Only pay when repairs are needed
- AI service provider matching
- In-app booking and scheduling
- In-app communication with technician
- OneTap Quality Promise
- In-app invoices and payment
- Service history and job records
- Customer Experience support
Business
Faster Service, Preferred Tech
Built for operators who need predictable turnaround times, priority matching, and access to higher-rated technicians.
- Everything included in Starter, plus:
- Priority scheduling for all repairs and maintenance
- Set preferred technicians
- 10% discount on labor
- Request Tags
- Multi-store management tools & manager permissions
- Cancel anytime
- Multi-location support
- Access to preferred, high-rated technician pool
Enterprise
Guaranteed Uptime & SLA Performance
Designed for large restaurant groups that require speed guarantees, cost predictability, and centralized operational control across every location.
- Everything included in Business, plus:
- Guaranteed SLA-backed repair timelines
- Immediate routing to top-rated technicians
- Centralized dispatching, invoicing, and reporting
- Dedicated account manager & quarterly performance reviews
- Preventive maintenance intelligence (AI-driven)
- Multi-location dashboards & advanced analytics
- Custom integrations (Toast, Olo, R365, Zenput)
- API access & tailored workflows
- Ideal for regional or national brands
Starter
Single Location
Essential access for small operators and new restaurants who need simple, on-demand help with no monthly commitment.
- Instant fair market estimates
- Access to the full OneTap qualified technician marketplace
- Only pay when repairs are needed
- AI service provider matching
- In-app booking and scheduling
- In-app communication with technician
- OneTap Quality Promise
- In-app invoices and payment
- Service history and job records
- Customer Experience support
Business
Faster Service, Preferred Tech
Built for operators who need predictable turnaround times, priority matching, and access to higher-rated technicians.
- Everything included in Starter, plus:
- Priority scheduling for all repairs and maintenance
- Set preferred technicians
- 10% discount on labor
- Request Tags
- Multi-store management tools & manager permissions
- Cancel anytime
- Multi-location support
- Access to preferred, high-rated technician pool
Enterprise
Guaranteed Uptime & SLA Performance
Designed for large restaurant groups that require speed guarantees, cost predictability, and centralized operational control across every location.
- Everything included in Business, plus:
- Guaranteed SLA-backed repair timelines
- Immediate routing to top-rated technicians
- Centralized dispatching, invoicing, and reporting
- Dedicated account manager & quarterly performance reviews
- Preventive maintenance intelligence (AI-driven)
- Multi-location dashboards & advanced analytics
- Custom integrations (Toast, Olo, R365, Zenput)
- API access & tailored workflows
- Ideal for regional or national brands
Features
Starter Free to start Get Started | Business Custom pricing | Enterprise Custom pricing | |
|---|---|---|---|
| Instant estimates | |||
| Technician marketplace access | General pool | Preferred, high-rated pool | Top-rated, immediate routing |
| Scheduling | Standard windows | Priority scheduling | SLA-backed timelines |
| Pick your pros | |||
| Priority & Immediate service levels | |||
| Multi-store management | |||
| Consolidated invoicing & reporting | Monthly reporting | Centralized dispatching, invoicing & reporting | |
| Reduced emergency fees | Preferred Enterprise rates | ||
| Dedicated account manager | |||
| Preventive maintenance intelligence (AI) | |||
| Advanced analytics & dashboards | |||
| Custom integrations (Toast, Olo, R365, etc.) | |||
| API access & tailored workflows | |||
| Support | Basic chat | Priority support | Dedicated manager & quarterly reviews |
Start Repairs Now
Start Repairs Now
Common questions
Everything you need to know about OneTap tiers and operational benefits